New Chrome Update Breaks NetDocs Extension Integration

New Chrome Update Breaks NetDocs Extension Integration

ATTENTION GOOGLE CHROME USERS! According to a new bulletin released by NetDocuments the newest release of Google Chrome (Chrome 77) effectively breaks the NetDocuments Chrome extension. This effects your ability to use the extension to upload documents from NetDocs into other sites. To identify your current version of Chrome, go to the kebab (three vertical dots - usually on the top-right of the window immediately to the right of the address bar) and select Help > About Google Chrome.

Chrome Update Breaks NetDocs Extension IntegrationYou will see the version ID in this window.

Google Chrome version ID windowIf you've already updated to version 77, use this link to find instructions from Google to execute the downgrade to get you back to a previous version of Chrome: https://support.google.com/chrome/a/answer/7125792?hl=en.

This issue isn't limited to NetDocuments, as many other popular products have also been similarly effected by this new Chrome version.

If you have any questions about this important notice from NetDocuments or any other questions about uploading documents from NetDocuments, please contact us. One of our consultants will be happy to provide assistance. Just call us at 877-676-5492, or request a consultation. 

 

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Drew Tompkins

Written by Drew Tompkins

Drew joins the Affinity Document Management Team with loads of experience in the technologies that law firms use most. He actually began his career with Affinity Consulting in 2003 as a consultant working with a variety of systems from PCLaw to Amicus Attorney and Worldox, as well as managing our Client Services Team. Upon leaving Affinity, Drew joined the IT Department of Marquette University, managing their computer replacement program. He is thrilled to be back! Drew’s favorite part about returning to Affinity and document management is his chance to rejoin the Affinity family and work with all of the great Affinity team members and clients.

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