With Microsoft ending support and retiring Basic Authentication for Exchange Online, NetDocument users need to update access mechanisms BEFORE MID-OCTOBER.
OAuth is the preferred way to grant ndMail access to the Exchange service without providing Microsoft credentials directly in the NetDocuments admin console. It is referred to as modern authentication by Microsoft. NetDocuments recently began support for OAuth with Azure Active Directory (AD) to be used as an authentication mechanism for the ndMail Exchange Impersonation account with Exchange Online.
We strongly encourage all NetDocuments customers using Exchange Online with ndMail to switch to this authentication mechanism prior to October 13, 2020, when Microsoft will cease supporting and will retire Basic Authentication for Exchange Online. As a result, if your Exchange Online instance has not been switched to OAuth before that date, then ndMail will also cease to work. (Read this Microsoft article for more information.)
No action is required if at least one of the following is true:
Action required if:
At Affinity, we are here to help. If you need assistance with changing your authentication mechanism, please contact the Document Management Team at Affinity by calling 877-676-5492, or simply request a consultation.