Most legal organizations hit the ground running in the morning and don’t breath again until closing time. Legal professionals aren't seeing the light at the end of the tunnel; the only solution seems to be to work harder and harder. Sound familiar?
You aren't alone. Few legal organizations focus on improving their practices. Start with three key areas: people process, and technology. These three areas are all intertwined - you cannot hope to effectively make changes without focusing on all three.
People
People are an organization's greatest strength. They are the biggest contributors to organizational culture and affect the outcome of any internal initiative. Talk to your people to see how they get their work done (process) and how they use your organization's technology.
Process
Focus on not only how people get their work done, but also why they do it a certain way. Most often, you'll hear "that's the way we've always done it." People generally accept a process as received wisdom and never challenge it. As a result, the process never improves.
Technology
What do you have and what do you need? How it is being used? Is it working as intended? Technology is an underutilized resource; people either don't know what it can do, or they don't know how to use it to its full potential.
Analyzing your practice requires open and honest communication. People need to share honestly what is and isn't working for them. Solicit ideas for improvements - you might be surprised at what great ideas people have that they aren't sharing because no one ever asked. However, prepare yourself for negativity and learning that things you thought were going well aren't as smooth as you thought.
If you need help with making your firm more efficient and profitable, contact us or call (877) 676-5492.
